Design Hardware

--- RESIDENTIAL HARDWARE SALES

Name/Nickname: OTTO
E-mail: otto@designhardware.com
Best time to reach me: Anytime I'm not too busy; morning is better than afternoon x214.
Industry Background: 15 years
Position in Company: Showroom Manager
Company Specialty: Bath & Kitchen Hardware
What you like about working for DH: Freedom to help the customers, being able to provide real Customer Service; co-workers are very friendly.
What sets DH apart from other hardware businesses: Hands-on and personalized service.

Name/Nickname: JACK
E-mail: jack@designhardware.com
Best time to reach me: After the coffee kicks in, x228
Industry Background: 39.5 years
Position in Company: Residential Sales Team
Company Specialty: Any hardware a customer wants (manufactured, Custom-design)
What you like about working for DH: Location, location, location AND my co-workers.
What sets DH apart from other hardware businesses: "One Stop Shopping" experience with NICE people!

Name/Nickname: CARLOS
E-mail: carlos@designhardware.com
Best time to reach me: 9-11a, x220
Industry Background: Worked construction for 5 years before coming to DH in 2002.
Position in Company: Residential Sales Team
Company Specialty: Kitchen Hardware
What you like about working for DH: Co-workers
What sets DH apart from other hardware businesses: Great customer service, "Job Walks" with customers. We fix other people's mistakes.

Name/Nickname: BEATRICE
E-mail: beatrice@designhardware.com
Best time to reach me: 8:30a-5p, x201
Industry Background: 7 years
Position in Company: Reception, residential purchasing, RGA's, sales assistant.
What you like about working for DH: Co-workers and our customers.
What sets DH apart from other hardware businesses: Top products at fair prices; customer service.

---COMMERCIAL SALES & SERVICE

Name/Nickname: AL
E-mail: ariss@designhardware.com
Best time to reach me: During business hours at the office, x206
Industry Background: 35 years in the industry; 8 years this field; architect
Position in Comapny: Commercial
Company Specialty: Change Orders Department
What you like about working for DH: Environment; co-workers.
What sets DH apart from other hardware businesses: Integrity, capability and being the lowest bidder.

Name/Nickname: LILA
E-mail: lila@designhardware.com
Best time to reach me: 8:30-5:30p, x207
Industry Background: +20 years
Position in Company: Purchaser
Company Specialty: Fulfillment for all Commercial Projects
What you like about working for DH: I love that Nate & Allen are very understanding when it comes to "FAMILY" & I enjoy working with all of my co-workers.
What sets DH apart from other hardware businesses: Our wonderful staff, our capability of furnishing both Residential & Commercial Hardware.

---COMMERCIAL PROJECT MANAGERS

Name/Nickname: KIRK
E-mail: kirk@designhardware.com
Best time to reach me: 8a-5p, 562.697.4476; cell: 323.3534761
Industry Background: Doors, frames and hardware for 20 years.
Position in Company: Project Manager, Commercial.
Company Specialty: Project Manager
What you like about working for DH: Good friends and opportunity, casual workplace environment (family)
What sets DH apart from other hardware businesses: Less formal in business but "gutsy"; we are not afraid to take on any construction and have never walked away from a project. I love what we do at DH because it challenges all of us!

Name/Nickname: RAMON
E-mail: ramon@designhardware.com
Best time to reach me: 9a-4p, x209
Industry Background: I joined DH in July 2005. Though relatively ":new" in the door and hardware industry, my (mechanical) engineering background allows me to relate and appreciate the industry intricacies and challenges.
Position in Company: Project Manager in the Commercial aspect of the business.
Company Specialty: Project Manager and coordinator.
What you like about working for DH: It is in a specialized industry and has tremendous potential for growth. DH management welcomes new ideas.
What sets DH apart from other hardware businesses: Long established in the industry.

---WAREHOUSE/SHIPPING & RECEIVING

Name/Nickname: JESSE
E-mail: jesse@designhardware.com
Best time to reach me: After 3p, x221
Industry Background: 7 years
Position in Company: Warehouse Manager for Residential/Commercial
What you like about working for DH: I like the challenge of having to take care of different problems every day.
What sets DH apart from other hardware businesses: We are "One-of-a-Kind".

Name/Nickname: MILTON
E-mail: milton@designhardware.com
Best time to reach me: 9a-4p, x218
Industry Background: 2 years
Position in Company: When Jesse is out on a job site, I am in charge of all received merchandise, perform shipping/receiving tasks, perform "will call" duties; provide all "back order" fulfillment; assist Sales Team and our "on-site" Master Locksmith.
What you like about working for DH: My co-workers and being able to grow within the company.
What sets DH apart from other hardware businesses: Sales, service, price.

--- MASTER LOCKSMITH

Name/Nickname: RUDY
Best time to reach me: 8a-3p, x217
Industry Background: 30 years
Position in Comapny: Man with the keys!
Company Specialty: Everything (electrical, mechanical, digital)
What you like about working for DH: Customers-co-workers ~ I like everybody.
What sets DH apart from other hardware businesses: We have everything anyone needs for their commercial or residential projects.

--- DOORS AND WINDOWS

Name/Nickname: CHRIS
E-mail: chris@designhardware.com
Best time to reach me: Anytime between 9a-5p, x232 or cell: 513.582.4353
Industry Background: 10 years in the building materials industry.
Position in Company: Residential Windows and Doors.
Company Specialty: Windows and Doors.
What you like about working for DH: The people are real, not fake or superficial; quality people with good character. The location is fantastic, on 3rd street, in the heart of Los Angeles. Our customers are the best.
What sets DH apart from other hardware businesses: The people make DH a great place to do business. We are always friendly, and the service is "second to none". We have all of the resources in place to be a "one-stop" shopping experience for decorative and functional building materials.